By accessing or using Proofly ("we," "our," or "us"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use our service.
Proofly is an AI-powered profile verification API service that helps developers verify user profiles and detect fake accounts. These Terms govern your use of our API, website, and related services (collectively, the "Service").
You must be at least 18 years old to use Proofly. By using our Service, you represent and warrant that you are at least 18 years of age.
To use our Service, you must create an account by providing:
You may also register using OAuth providers (Google or GitHub). When using OAuth, you grant us permission to access certain information from your OAuth provider account as described in our Privacy Policy.
You are responsible for:
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our API for the purpose of verifying user profiles and detecting fake accounts in accordance with these Terms.
API access requires authentication using API keys. You agree to:
We reserve the right to:
While we strive to maintain high availability, we do not guarantee uninterrupted or error-free service. We may perform maintenance, updates, or modifications that temporarily affect service availability.
You may use our Service only for lawful purposes and in accordance with these Terms. You agree to use the Service to:
You agree NOT to use our Service to:
You are responsible for ensuring that any data you submit to our API:
When you use our Service, we process data on your behalf. You acknowledge that:
Your use of our Service is also governed by our Privacy Policy, which explains how we collect, use, and protect your information. By using our Service, you consent to our Privacy Policy.
Our Service is provided on a pay-as-you-go or subscription basis. Pricing is based on API usage and is subject to change. Current pricing is available on our website.
Payments are processed securely through Stripe. By making a payment, you agree to Stripe's terms of service. We do not store your full payment card information.
You agree to:
All fees are non-refundable except as required by law or at our sole discretion. If you believe you are entitled to a refund, please contact us at ops@joinplank.com.
If payment is overdue, we may suspend or terminate your access to the Service until payment is received. You remain responsible for all charges incurred prior to suspension.
The Service, including all software, algorithms, documentation, and content, is owned by Proofly and protected by intellectual property laws. You do not acquire any ownership rights by using the Service.
You retain ownership of data you submit to our Service. By using our Service, you grant us a limited license to use, process, and store your data solely for the purpose of providing the Service.
If you provide feedback, suggestions, or ideas about our Service, you grant us a perpetual, irrevocable, royalty-free license to use, modify, and incorporate such feedback into our Service.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
While we use advanced AI technology to verify profiles, we cannot guarantee 100% accuracy. Verification results are provided for informational purposes and should not be the sole basis for decisions affecting individuals. You are responsible for verifying results and making your own determinations.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES, ARISING FROM YOUR USE OF THE SERVICE.
OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
You agree to indemnify, defend, and hold harmless Proofly, its affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:
You may terminate your account at any time by contacting us or using account deletion features. Upon termination, your access to the Service will cease, but you remain responsible for any outstanding fees.
We may suspend or terminate your account immediately if:
Upon termination:
We reserve the right to modify these Terms at any time. We will notify you of material changes by:
Your continued use of the Service after changes become effective constitutes acceptance of the updated Terms. If you do not agree to the changes, you must stop using the Service and terminate your account.
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Proofly operates, without regard to conflict of law principles.
Before filing a claim, you agree to contact us at ops@joinplank.com to attempt to resolve the dispute informally. If we cannot resolve the dispute within 60 days, you may pursue legal action.
Any disputes arising from these Terms or your use of the Service shall be resolved through binding arbitration or in the courts of competent jurisdiction, as applicable.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Proofly regarding the Service and supersede all prior agreements.
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full effect.
Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.
You may not assign or transfer these Terms or your account without our prior written consent. We may assign these Terms without restriction.
We shall not be liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including natural disasters, war, terrorism, or internet outages.
If you have questions about these Terms, please contact us: