Privacy Policy

1. Introduction

Welcome to Proofly ("we," "our," or "us"). Proofly is an AI-powered profile verification API service that helps developers verify user profiles and detect fake accounts. We are committed to protecting your privacy and ensuring transparency about how we collect, use, and protect your information.

This Privacy Policy explains our practices regarding the collection, use, and disclosure of information when you use our service. By using Proofly, you agree to the collection and use of information in accordance with this policy.

This Application collects some Personal Data from its Users.

2. Personal Data processed for the following purposes and using the following services:

2.1 Account Management and Authentication

To create and manage your account, we collect and process the following personal data:

  • Email address
  • Password (stored securely using industry-standard hashing)
  • Account preferences and settings
  • Profile information if provided

Supabase

We use Supabase for authentication and database services. Supabase processes your account information, authentication data, and API usage data.

Personal Data: Email address; Password; Account preferences; Profile information

Please review Supabase's Privacy Policy for more information.

OAuth Providers (Google and GitHub)

If you choose to sign in using Google or GitHub OAuth, we may collect:

  • Name and email address from your OAuth provider
  • Profile picture (if available)
  • OAuth provider account identifier

Personal Data: Name; Email address; Profile picture; Account identifier

This information is collected according to the permissions you grant to Proofly through your OAuth provider. We only collect the minimum information necessary to provide our service. Please review their respective privacy policies:

2.2 API Service Provision

When you use our API for profile verification, profile search, friend checking, and other verification services, we collect and process the following data:

  • API request timestamps and endpoints accessed
  • API key identifiers (not the keys themselves)
  • Usage statistics and metrics
  • Error logs and performance data
  • Verification request data (photos, profile URLs, search queries)
  • Verification results and job status

Personal Data: API usage data; Verification request data; Timestamps; Usage statistics

This data is used to provide, maintain, and improve our API verification services, process verification requests, and ensure service quality.

2.3 Payment Processing

When you make a purchase or subscription payment, we collect and process payment information:

  • Billing address
  • Payment method information
  • Transaction history

Stripe

We use Stripe for payment processing. When you make a payment, Stripe collects and processes your payment information. We do not store your full payment card details.

Personal Data: Billing address; Payment method information; Transaction history

Please review Stripe's Privacy Policy for more information.

2.4 AI Verification Services

Our profile verification services use AI technology to analyze and match profiles. When you use our API for verification, verification data may be processed by third-party AI services.

OpenAI

We use OpenAI's services to power our AI verification features, including facial recognition, profile matching, and similarity scoring. When you use our API for profile verification, verification data may be processed by OpenAI.

Personal Data: Profile photos; Profile data; Verification request data; Matching results

Please review OpenAI's Privacy Policy for more information.

2.5 Communication

We collect and process information to communicate with you about our service:

  • Service-related notifications and updates
  • Responses to your inquiries and support requests
  • Account-related communications

Personal Data: Email address; Name (if provided); Communication content

2.6 Automatically Collected Information

We automatically collect certain information when you use our service:

  • IP address
  • Browser type and version
  • Device information
  • Usage patterns and preferences
  • Cookies and similar tracking technologies

Personal Data: IP address; Browser information; Device information; Usage data; Trackers

We use cookies and similar tracking technologies to maintain your authentication session, remember your preferences, analyze service usage, and improve user experience. You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our service.

3. Data Storage and Security

We use Supabase for secure authentication and data storage. Your data is stored using industry-standard security measures:

  • Encryption in transit using TLS/SSL
  • Encryption at rest for sensitive data
  • Secure password hashing (never storing plain text passwords)
  • Regular security audits and updates
  • Access controls and authentication

While we implement strong security measures, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your information.

4. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: You can request access to your personal information
  • Correction: You can update or correct your account information through your account settings
  • Deletion: You can request deletion of your account and associated data
  • Data Portability: You can request a copy of your data in a portable format
  • Opt-Out: You can opt out of certain communications and data processing
  • OAuth Revocation: You can revoke OAuth access through your provider's settings

To exercise these rights, please contact us at privacy@joinplank.com.

5. Data Retention

We retain your information for as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal or legitimate business purposes. API usage logs may be retained for up to 12 months for analytics and security purposes.

6. Children's Privacy

Proofly is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our service, you consent to the transfer of your information to these countries.

If you are located in the European Economic Area (EEA) or United Kingdom, we comply with applicable data protection laws, including GDPR requirements.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the new Privacy Policy on this page
  • Sending you an email notification (for significant changes)

Your continued use of our service after any changes constitutes acceptance of the updated Privacy Policy.

9. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Owner and Data Controller

Anusheel Bhushan
38350 Fremont Blvd
203 Fremont
CA 94536

Owner contact email: anusheel@joinplank.com

Privacy Inquiries

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